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We are writing to thank you for your stellar
assistance in selling our home. Our appreciation of your excellent
service and professionalism we experienced when working with you
is simply beyond measure. The facts are that our home sold within
4 weeks of listing it with you, which was something unanticipated
in the current real estate market and down economy. I believe
the points you gave us; staging, curb side appeal and additional
updates truly aided in the quick sale of our home as well the price
we were offered.
Polly, we chose you because of:
- Your reputation from long time customers
we spoke to
- Your extensive knowledge of our market
and our neighborhood
- Your commitment to helping with our
move to Chicago
- Your tireless work ethic (helping
set up a garage sale, watching our dogs, house sitting –
all above and beyond the “call of duty”) – simply
unreal!
We appreciate the leadership, attention
to detail, listening skills, and responsiveness we experienced with
you. The recommendations you made to prepare the house for sale
were innovative and had not previously been suggested by other agents.
For example, you recommended (paint, staging, bathroom, gutters,
etc). Another example was the “deforestation” of our
front landscape – that was a HUGE difference in the “curb-side”
appeal and had an instant impact on traffic of potential customers.
The innovative and customer-service approach
employed by you included:
1. analytical, integrated technological
approach to price setting, for seller confidence in the listed
price,
2. professional photography, enhancing the positive aspects, leading
to increased interest in the property,
3. professional, technologically creative and attractive website,
4. Keeping color printed fliers in the sign in the front yard
We spent approximately $4k on the limited
upgrades you recommended, including painting, gutter work, bathroom
upgrades, and professional staging. We are confident that these
minor changes are what led to the sale of the house for less than
10k of what we were asking in a very down economy when people simply
weren’t buying homes! Tremendous job!
Thanks for the excellent service, professionalism and going above
and beyond our wildest expectations! We are thankful and grateful
to have worked with you and we will recommend you to others. You
are welcome to use us as a reference anytime.
Sincerely, Paul & Jean Jones
"Polly Braun did a fabulous job selling
my house. She told me what I needed to do to update it, I took her
advise and she sold the house in about two weeks after it was listed
close to the price she had projected. She staged it beautifully
with the photographs she had taken after it was remodeled. I would
recommend her to any future buyer trying to sell their house. But
be prepared for Polly's high energy and for the costs of remodeling.
Polly is always in motion. However, she gets the job done in a difficult
market."
Robert Goodfriend
"Working with Polly Braun was easily the
best experience we have had with a real estate agent and we really
enjoyed working with her. Our family moved to Plano from out of
state and Polly's extensive knowledge of the market, as well as
deep insight regarding the changing dynamics of the real estate
industry during uncertain economic times, was essential in our finding
a home that we love. She was a smart, dedicated advocate for us
and an effective negotiator, which is exactly what we hoped for
and we look forward to working with her again in the future."
Chris & Pari
"Twenty years ago, my first husband and
I decided to buy a house and were lucky enough to have Polly as
our specialist. She was wonderful with almost beyond belief
patience with us as first-time home buyers and our stressful schedules.
Years later she was there for me again as I sadly had to sell the
house, offering much needed guidance as well as thoughtful support
during that difficult time. We kept in touch throughout the
years and when I was ready to purchase again, there was absolutely
no question that I would call on Polly. Once again, she helped
me find a wonderful home…perfect for my personality and lifestyle.
Of the many things that impress me about her is that she never seems
too busy to answer a question or offer guidance. I value our
friendship and know that when my husband and I are ready to sell,
she will be the first number we call."
Jeannie and Ron Hair
Richardson, Texas
"A friend recommended Polly to me six years
ago when I first was searching for a home to buy in the north Dallas/Plano
area. This was a recommendation that I have appreciated ever
since. Polly is unequaled in knowing the market in the north
Dallas/Plano area and in understanding exactly what you are looking
for in a home. She was able to find the home that I wanted
in only a few weeks, and I was the first to make an offer on it
because she stays current on new listings. Recently, when
I decided to move, she was able to recommend many small improvements
to help sell the house, and she sold it in less than two months.
The fact that Polly is good at buying and selling
real estate does not nearly say enough about what makes her a good
real estate agent. There are so many other attributes that
she brings to her work that make her stand out in a field of thousands
of other agents. Polly has the energy and enthusiasm of any
three other agents combined. And she has an extensive network
of tradesmen who work with her who are available to help prepare
your house for sale. Her enthusiasm for helping her clients
also shows in the many things that she does to help her clients
that are unrelated to buying or selling a home. When I told
her that I wanted to turn one room of the new home into a home office,
she was able to put me in touch with another client of hers who
was moving and wanted to sell some office furniture. Then
when I was selling the home and wanted to sell the office furniture,
she was able to find a buyer for the furniture. These are
small things, but they made the moving into and out of my home easier
than it would have otherwise been, and they are examples of the
attention that Polly gives her clients."
James Wingate
"My late husand, Bill, first introduced
me to Polly Braun about ten years ago, just before
we married. She had been his realtor for some years having
helped Bill sell one home and purchase another. After we married
she became our friend and we kept in touch over the years. When
my husband became ill with cancer she was very supportive and caring
during and after his recovery. When Bill suffered a relapse and
we decided to sell our home Polly was again there for us and most
helpful in getting Bill motivated to do the necessary things to
get the house ready. Once it went on the market Polly sold
it in three days; just remarkable. But Polly did so much more,
offering to help in any way she could.
When Bill passed away last year Polly was there
for me helping with valued assistance with various paperwork and
advice. On the night before his funeral Polly came and helped
me sort through pictures and then produced the most wonderful collage
of Bill’s life which I will forever treasure. She continued
to follow up with me long after.
Polly has a motto,”Committed to results”.
It does not tell the whole story. Polly Braun is committed
to results and to the people she works with. Do yourself a
favor and contact Polly. You will find her to be a committed,
caring professional with a sparkling personality, quick wit and
delightful sense of humor who will get the job done for you and
get it done right."
Sue Pound
Dear ReMax,
Recently I purchased a home through your company
and Polly Braun. Having owned other homes, the experience
can sometimes be quite a hassle. On this occasion, I found it to
be totally different. I found the perfect house and discovered the
perfect Realtor. From beginning to end, Polly was friendly,
professional, and eager to assist me, even long after the closing.
The purchase of my home became a totally happy and rewarding experience.
Should I ever move again, there would be only one person I would
call, Polly Braun, Thank you Polly, and Remax for
having her on your staff.
Shirley Byrd
Just a few words about Polly Braun
This past August we moved back to Dallas from
Minneapolis.
My wife Tammy and I came to Polly with
a "Special request" for housing. We wanted a house in
a great school district, one that would meet our needs for space
and one which we could build sweat equity while being livable.
We first visited in June and with only a few
days to narrow the field, she was able to target exactly the type
of property for which we were looking, and we found several that
were great candidates. But the "right" property just wasn't
available.
As our move date approached we decided to pursue
temporary housing, while Polly kept constant watch on the
market.
Days before our move one of the properties we
had previously looked at dropped significantly.
Polly guided us through a successful
offer even though there was some significant competition.
Because it was an older property, it required
structural, electrical, AS, roofing, plumbing and mold inspections
- all of which Polly arranged. She used her significant influence
and expert connections to give us the information we needed to make
a sound and comfortable decision about the property. At one point
she practically physically threw herself in front of an Oncor energy
truck in an attempt to have a serviceman turn on gas which had been
inadvertently turned off so we could complete a mechanical inspection.
Through her contact at al local Mortgage Company,
I was able to get an incredible 4 7/8 interest rate.
She delicately guided us through several negative
encounters with the seller's agent who was inept and unprofessional.
Although she is intense and "all business",
she uses her positive attitude and humor to make everyone she deals
with feel at ease. She is bright, hard-working, completely trustworthy
and funny.
She earns every penny of her commission.
In dealing with all of her contacts one thing
strikes you - they are very complimentary of Polly and intensely
loyal to her.
After my experience, I too am a believer.
Sincerely,
Joe Testa
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